Southwest Terminal STL is based at St. Louis Lambert International Airport (STL) Terminal 2, offering a full range of services to make the journey as easy as possible. The terminal offers several check-in options, including self-service kiosks, mobile check-in through the Southwest app, and standard counter check-in. Baggage support is easily accessible, with staff on hand to deal with any problems or queries. Flight status is available via digital screens and the Southwest website or mobile app, providing real-time information on gate assignments and boarding times. Customer service is available via the airline's website, mobile app, or by contacting their customer service number. Terminal 2 also provides several amenities like dining establishments, retail stores, and complimentary Wi-Fi to improve the passenger experience. For passengers who need special care, wheelchair assistance and unaccompanied minor services are offered on request.